We want you to LOVE your purchase! We will happily accept returns postmarked within 10 days of purchase on unworn, new products with tags attached. Customers are responsible for the cost of shipping on all returns unless otherwise indicated as a promotion. Refunds will be made to the card used in the original transaction.

All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location. Handbags, sunglasses, jewelry, lingerie, accessories, special orders and SALE items are FINAL SALE and cannot be refunded, exchanged or returned for a store credit. Shoes must be returned in their original box and the box must be in good condition.

As a small business, we can not accommodate every return but we will be reasonable. Please contact us directly at shop@monkeesoffayetteville.com with any questions or concerns.

Because you were able to touch, feel, and try on for fit and size, shoes and clothing may be exchanged or returned for store credit within seven (7) business days of purchase with original receipt. No cash, check, or credit card refunds will be given. All items returned must have been purchased from Monkee's of Fayetteville. Returned items must be unworn with price tags intact. Handbags, sunglasses, jewelry, lingerie, accessories, special orders, trunk show items, and SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.

We sincerely apologize for any inconvenience caused by receiving a wrong or faulty item. Please contact our team at shop@monkeesoffayetteville.com with your order number and images of the fault and we will work with you to resolve it as soon as possible.

All items will be assessed upon the return and deemed faulty by Monkee's. Faulty items do not include those that have already been worn.

We strive to process returns daily, however, please allow 2-5 business days for a refund or store credit to be processed from the date that the returned item is received by Monkee's.

We are happy to accept in-store returns for items purchased online. Please make sure to bring your item(s) and original order confirmation, and a member of our team will help complete your exchange or return at checkout. Please ensure you carefully read and follow our Returns Policy to avoid any issues or delays. Thank you for your cooperation!